Educational Technology Needs Assessment

Educational Technology Needs Assessment

Nursing is a noble profession that relies increasingly on research and evidence-based practices for better quality and safe patient care. Continuing professional education is integral to ensuring nurses retain their knowledge, ensure it is current, and conform to current guidelines.

Educational Technology Needs Assessment

The state and federal governments require professionals to have a certain minimum number of confirmed continuing education forums for license renewal. However, continuing education is integral to maintaining nursing practice’s quality, safety, and nobility. Healthcare technology has helped institutions develop and increase their quality care delivery. These technologies are compatible with various fields, and this essay evaluates current healthcare technologies that can be leveraged to improve continuing professional development in the contemporary workplace.

Nurses’ Use of Educational Technology for Continuing Professional Education

The institution has availed resources and technologies that promote continuing professional education in the current workplace. These resources include conference halls and educators dedicated to teaching nurses new research and thus improving their practice. Nurses’ confusion exists because continuing professional education has been limited to meeting the licensure, promotions, and achieving higher education titles.

Most nurses take continuing professional education as increasing their level of education, such as from degree to master’s degree and master’s to PhD. Most of them are thus reluctant to participate in education that does not increase their ranks, overriding the overarching importance of continuing professional education (Jeong et al., 2018).

Online resources are embraced technologies in the workplace. The hospital has a website where the staff responsible for education constantly posts updates for the healthcare staff to read and ensure their knowledge is current. These posts include new and updated guidelines, new research, new evidence, and internal and external conference reports. These platforms are available during the free time and can be accessed at any moment, depending on the nurse’s free time.

Nicoll et al. (2018) online resources have been helpful because nursing does not allow many nurses to be accessible for physical classes. The educators are also limited and expensive; hence the e-platform is cheaper and more accessible. The materials contain extensive research, and the consumers (healthcare providers) have access to them (Nicoll et al., 2018). The knowledge gained depends on care provider dedication, time available, interest, and other factors.

The hospital also utilizes social media to send information and education material to these groups. WhatsApp and Facebook groups are the most common and most accessible to many, and information sent to these groups can be freely downloaded by anyone in the group (Alves et al., 2020). These recent technologies have eased communication and increased.

Other technologies used are online meetings such as zoom and google meetings used in continuing education seminars when the attendees or the facilitator is far away. These technologies have significantly improved continuing professional education to ensure nurses are updated on new knowledge, skills, competencies, evidence-based practices, and nursing practice guidelines.

Current and Desired Education Technology Use

Technology use in the healthcare organization is not at its best. There are various barriers to the utilization of technology that require attention. The first barrier is the lack of adequate time. Nurses are busy professionals who work long shifts, and it isn’t easy to get a large group of nurses free at any one time (Joeng et al., 2019). Thus, some technologies, such as online forums, are limited to a small group of available nurses or nurse leaders.

In addition, some nurses are not aware that these technologies exist and thus cannot utilize them (Joeng et al., 2019). Technology is highly underutilized, and therefore, there is a need to enhance its utilization. The nurses require sensitization on the current technologies and how they improve healthcare institutions’ care delivery and professional practice.

Metrics for Determining the Benefits of Educational Technology

Various metrics are used to determine the effectiveness of the healthcare technology used. Suliman et a;l. (2020) note that surveys are metrics used to assess the efficacy of educational technologies, the attitude of healthcare staff towards them, and their perceived effectiveness. Healthcare technologies affect staff workload and can affect the staff attitude, compatibility/ ease of use, and efficacy in using the technologies.

There are various factors to consider when utilizing technologies. These include user-friendliness, compatibility with work schedule, depth of content, and perceived effectiveness. Surveys assess such factors and are thus effective long and short-term metrics in determining the effectiveness of education technologies.

Educational programs are often directed toward solving current local, state, national, or global issues (Suliman et al., 2020). For example, education on managing medication errors aims to equip nurses with skills and knowledge to prevent and control medication errors.

Evaluating healthcare data for changes in the specific trigger for the education (such as changes in medication error rates ) could be effective in determining the effectiveness of education technologies). Outcome measures are vital metrics that help professionals change their education methods and assess their utilization and effectiveness (Nicoll et al., 2018).

Thus, these metrics should be implemented to replace ineffective methods and leverage better ways. The health informatics department should also increasingly provide and disseminate data on the effectiveness of these methods for implementing corrective actions.

Healthcare leaders should take the data seriously and understand that ineffective technologies lead to poor health outcomes and can potentially affect professionals’ understanding, participation in learning, and desire for knowledge.

Existing or New Technology and Organizational Strategic Mission

Healthcare technologies are developed to achieve various aims, such as doing heavy manual work, increasing coordination, and boosting communication. A listserv is a new healthcare technology improvement that will increase communication in the institution.

The technology is multipurpose and can be used to link various functions in healthcare settings. The organization’s strategic mission is to improve individual and community health by ensuring excellence in medical education, research, and clinical care. The technology enhances healthcare institutions by providing flawless official communication and coordination between the leaders and healthcare providers (Rolls et al., 2020).

Timely and swift communication enhances care coordination and delivery on time, enhancing the institutional strategic mission. The technology improves medical education, improving the achievement of the strategic mission.

Healthcare leaders can harness medical research through the new technology by promoting its utilization- sending notifications when new relevant research is available. Consuming research helps improve it and also leads to changes in healthcare settings that lead to better care quality and better patient outcomes.

The new technology links various units and can be used to deliver updates from the organization’s website (Rolls et al., 2020). The healthcare workers can view organizational performance and fully participate in the organization’s activities due to flawless communication. Thus, the new technology enhances the achievement of the organization’s strategic mission.

Recommend Changes to Existing Educational Technology

The recommended technology is an online Listserv for disseminating information, improving interactions, and increasing access to knowledge. The Listserv will enhance the existing online resource for education. Unlike other programs, Listserv utilizes an official channel, email, to send notifications to all healthcare providers (Hayat et al., 2019).

The platform allows nurses to participate in discussion forums and contribute their knowledge, making it accessible to other professionals to improve the nursing profession. The Center for Medicaid and Medicare is a large organization that has utilized the platform to share timely and accurate updates regarding its services to the registered members (, 2021).

The organization uploads guidelines and other vital material in some instances, but most healthcare providers do not get them. Thus, utilizing Listserv will increase utilization and participation in discussion forums by notifying the professionals using email, an official channel.

Listserv notifies nurses of updates and increases their access to knowledge. The Listserv will also remind nurses of continuing education in professional development and improvement in nursing practice. Thus, Listservs are a simple essential technology to enhance continuing professional education for nurses.


Healthcare is dynamic and requires periodic improvements to maintain high-quality care. Continuing education helps nurses keep up with healthcare’s dynamic nature. Continuing professional education ensures their skills and knowledge are at par with current research and best practices for better quality care and delivery. These technologies include online resources such as programs and website content and social media platforms.

The effectiveness of educational programs can be evaluated using periodic surveys and organizational performance assessments in the specific areas where education is provided. Continuing education programs can leverage Listserv to enhance official communities and keep professionals up to date with knowledge and skills. Healthcare leaders should consider technology improvement to improve continuing professional education in their institutions.


Center for Medicare and Medicaid Services, (2021). Coverage Information Exchange. Listserv.

Hayat, M. J., Staggs, V., Schwartz, T. A., Higgins, M., Azuero, A., Budhathoki, C., & Ye, S. (2019). Moving nursing beyond p<. 05. Research and Theory for Nursing Practice, 33(3), 217-221.

Rolls, K. D., Hansen, M. M., Jackson, D., & Elliott, D. (2020). Intensive care nurses on social media: An exploration of knowledge exchange on an intensive care virtual community of practice. Journal Of Clinical Nursing, 29(7-8), 1381-1397.

Jeong, D., Presseau, J., ElChamaa, R., Naumann, D. N., Mascaro, C., Luconi, F., Smith, K. M., & Kitto, S. (2018). Barriers and facilitators to self-directed learning in continuing professional development for physicians in Canada: a scoping review. Academic Medicine, 93(8), 1245.

Nicoll, P., MacRury, S., Van Woerden, H. C., & Smyth, K. (2018). Evaluation of technology-enhanced learning programs for health care professionals: a systematic review. Journal Of Medical Internet Research, 20(4), e9085.

Alves, A. G., Cesar, F. C. R., Martins, C. A., Ribeiro, L. C. M., Oliveira, L. M. D. A. C., Barbosa, M. A., & Moraes, K. L. (2020). Information and communication technology in nursing education. Acta Paulista de Enfermagem, 33.

Assessment 1 Instructions: Vila Health: Educational Technology Needs Assessment

Conduct an educational technology needs assessment for your current workplace setting or another health care setting you are familiar with and interested in. Document the results of your needs assessment in a 3-5 page report.


Note: Each assessment in this course builds upon the work you have completed in previous assessments. Therefore, complete the assessments in the order in which they are presented.

As thoughtful stewards of organizational resources, nurse educators must be able to determine whether new educational technology, upgrades to existing technology, or changes in current technology use will help to close performance gaps, improve patient outcomes, and yield measurable benefits for nursing staff and the organization at large. A comprehensive needs assessment distinguishes needs from wants, compares the current state with the desired state, and enables sound decision making.

This assessment provides an opportunity for you to assess the need for changes in existing educational technology, or the current use of that technology, to improve nursing education in a setting of your choice.

Note: Complete the assessments in this course in the order in which they are presented.


Workplace Setting and Educational Context

You may choose your current workplace setting or another health care setting you are familiar with and interested in as the context for this assessment and all subsequent assessments. Also, in your selected setting, choose the educational context within which the technology is being used:

  • Academic.
  • Clinical (on the job).
  • Continuing professional education.

As you work through each assessment in this course, imagine yourself as the director of nursing education or fulfilling a similar role in your organization. In your capacity as director, you are aware that several organizational training initiatives and ongoing educational programs have not met expectations. You suspect that part of the reason for this can be attributed to the ineffective use of existing educational technologies, and in some cases, the lack of appropriate tools and technology. Consequently, you have decided to conduct a needs assessment to determine what changes in existing technologies, or their use, you might propose to executive leaders that would have a positive impact on current nursing processes, staff performance, and patient outcomes.

To prepare for the assessment, you are encouraged to reflect on how educational technologies, such as simulation equipment, e-learning, and remote communication technologies, are used to support nursing education or training programs you are familiar with. Then, consider the effectiveness of these technologies and whether new or upgraded technologies, or changes in current use, might help close performance gaps and improve patient outcomes. In addition, you may wish to review the assessment requirements and scoring guide to ensure you understand the work you will be asked to complete.

Note: As you revise your writing, check out the resources listed on the Writing Center’s Writing Support page.

The following resources are required to complete the assessment.

MSN Program Journey

The following is a useful map that will guide you as you continue your MSN program. This map gives you an overview of all the steps required to prepare for your practicum and to complete your degree. It also outlines the support that will be available to you along the way.


Use this template for your needs assessment.


  • Vila Health: Educational Technology Needs Assessment.
    • Vila Health is a virtual environment that simulates a real-world health care system. In the various Vila Health challenges, you will apply professional strategies, practice skills, and build competencies that you can apply to your coursework and in your career. The information you gather in this challenge will help you to complete the assessment.


Conduct an educational technology needs assessment.

Note: If you have not already done so, complete the Vila Health: Educational Technology Needs Assessment challenge.

The needs assessment requirements, outlined below, correspond to the grading criteria in the scoring guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. In addition, be sure to note the requirements below for document format and length and for citing supporting evidence.

  • Describe how nurses are currently using educational technology within the setting and educational context you have chosen for this assessment.
    • What information is lacking that would provide you with a more complete or accurate description of current usage?
    • Is your description based on any particular assumptions?
  • Compare the current state of educational technology use with the desired state (best practices in nursing education).
    • Choose any analysis methodology that you are familiar with and comfortable using. For example:
  • Gap analysis.
  • SWOT or TOWS analysis.
  • Appreciative inquiry (discover and dream steps).
  • Address the following:
    • What, if any, changes are needed in how nurses currently use the existing technology?
    • Is there a need for a new technology solution?
    • On what do you base your conclusions?
  • Assess the metrics used to determine the benefits of current educational technology use.
    • Are the metrics sufficient for the intended purpose?
    • What are the best practices that could help improve the quality, interpretation, and use of the data?
  • Explain how new or existing educational technology aligns with the strategic mission of the organization.
    • If needed, locate a public statement of the organization’s mission.
  • Recommend changes to existing educational technology, or current use of the technology, that will improve nursing education.
    • How will your recommendations result in improvements in nursing education?
    • What evidence do you have to support your conclusions and recommendations?
  • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
    • Is your supporting evidence clear and explicit?
      • How or why does particular evidence support a claim?
      • Will your reader see the connection?
    • Did you summarize, paraphrase, and quote your sources appropriately?
  • Write clearly and concisely in a logically coherent and appropriate form and style.
    • Write with a specific purpose and audience in mind.
    • Adhere to scholarly and disciplinary writing standards and APA formatting requirements.

Document Format and Length

Format your needs assessment using current APA style.

  • Use the APA Style Paper Tutorial to help you in writing and formatting your needs assessment. Be sure to include:
    • A title page and references page. An abstract is not required.
    • A running head on all pages.
    • Appropriate section headings.
  • Your needs assessment should be 3–5 pages in length, not including the title page and references page.

Supporting Evidence

Cite at least three credible sources from peer-reviewed journals or professional industry publications to support your needs assessment.

Additional Requirements

Proofread your needs assessment, before you submit it, to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your assessment.

Portfolio Prompt: You may choose to save your needs assessment to your ePortfolio.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Plan for the implementation of technology into nursing education.
    • Describe how nurses are currently using educational technology within a particular setting and educational context.
  • Competency 2: Select technologies appropriate for nursing education in an academic and/or health care environment.
    • Compare the current state of educational technology use within an organization with the desired state.
    • Recommend changes to existing educational technology, or current use of the technology, that will improve nursing education.
  • Competency 3: Incorporate technology into the design of nursing education programs in academic and/or health care environments.
    • Assess the metrics used to determine the benefits of current educational technology use.
  • Competency 4: Assess the value of educational technology in academic and/or health care environments.
    • Explain how new or existing educational technology aligns with the strategic mission of an organization.
  • Competency 5: Communicate effectively with diverse audiences in an appropriate form and style consistent with applicable organizational, professional, and scholarly standards.
    • Support assertions, arguments, propositions, and conclusions with relevant and credible evidence.
    • Write clearly and concisely in a logically coherent and appropriate form and style.