HLT 308V Week 4 Organizational Risk Management Interview
Assessment Description
The purpose of this assignment is to gain real-world insight into how risk management programs operate within health care organizations.
Select a local health care organization where you can conduct an interview with an employee who is involved in risk management processes. This organization can be your current employer or a different health care facility in your community. Acute care, urgent care, large multi‐provider private medical clinics, assisted living facilities, and community/public health clinical facilities are all ideal options to complete the requirements of this assignment. Select an individual who can provide sufficient information regarding how their organization manages risk within its facility to answer the questions below.
In your interview, address the following:
- Risk management strategies used in the organization’s risk control program, along with specific examples.
- How the facility’s educational risk management program addresses key professional, legal, and ethical issues, such as prevention of negligence, malpractice litigation, and vicarious liability.
- Policies the facility has implemented that address how to manage emergency triage in high‐risk areas of health care service delivery (e.g., narcotics inventories, declared pregnancy policies, blood-borne disease sector, etc.).
- Challenges the organization faces in managing and controlling high-risk health care (e.g., infectious diseases, nuclear medicine, abortion, class 4 narcotics/opioids, etc.).
- Strategies the facility utilizes to monitor, evaluate, and maintain compliance within its risk management program.
After conducting the interview, compose a 750‐1,000 word summary analysis of the interview that includes the questions above, in conjunction with the interviewee’s responses. In addition, include the following elements in your response:
- An assessment of the organization’s risk management program, including how it attends to high-risk health care and legal concerns.
- Action steps you would take to improve one area of the organization’s risk management program, along with your rationale for doing so.
Cite appropriate references as needed to support your statements and rationale.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.
Organizational Risk Management Interview – Rubric
Rubric Criteria
Risk Management Strategies Used in the Risk Control Program
Criteria Description
Risk Management Strategies Used in the Risk Control Program
- 5: Excellent
Risk management strategies used in the risk control program are comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
How the Risk Management Program Addresses Key Professional, Legal, and Ethical Issues
Criteria Description
How the Risk Management Program Addresses Key Professional, Legal, and Ethical Issues
- 5: Excellent
A description of how the risk management program addresses key professional, legal, and ethical issues is comprehensive, supported by detailed, relevant examples. Level of detail is appropriate.
Facility Policies for Managing Emergency Triage in High-Risk Areas of Health Care Service Delivery
Criteria Description
Facility Policies for Managing Emergency Triage in High-Risk Areas of Health Care Service Delivery
- 5: Excellent
An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is present and comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Challenges the Organization Faces in Managing and Controlling High-Risk Health Care
Criteria Description
Challenges the Organization Faces in Managing and Controlling High-Risk Health Care
- 5: Excellent
A comprehensive description of the challenges the organization faces in managing and controlling high-risk health care is provided. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Strategies the Facility Utilizes to Monitor and Maintain Its Risk Management Program
Criteria Description
Strategies the Facility Utilizes to Monitor and Maintain Its Risk Management Program
- 5: Excellent
A description of the strategies the facility utilizes to monitor and maintain its risk management program is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Assessment of the Risk Management Program Inclusive of Health and Legal Concerns
Criteria Description
Assessment of the Risk Management Program Inclusive of Health and Legal Concerns
- 5: Excellent
An assessment of the risk management program inclusive of high-risk health care and legal concerns is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Proposed Action Steps to Improve the Risk Management Program Inclusive of Rationale
Criteria Description
Proposed Action Steps to Improve the Risk Management Program Inclusive of Rationale
- 5: Excellent
An inventory of the proposed action steps to improve the risk management program inclusive of rationale is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Thesis Development and Purpose
Criteria Description
Thesis Development and Purpose
- 5: Excellent
Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.
Argument Logic and Construction
Criteria Description
Argument Logic and Construction
- 5: Excellent
Clear and convincing argument presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.
Mechanics of Writing (includes spelling, punctuation, grammar, language use)
Criteria Description
Mechanics of Writing (includes spelling, punctuation, grammar, language use)
- 5: Excellent
7.5 points
Writer is clearly in command of standard, written, academic English.
Paper Format (use of appropriate style for the major and assignment)
7.5 points
Criteria Description
Paper Format (use of appropriate style for the major and assignment)
- 5: Excellent
All format elements are correct.
Documentation of Sources
Criteria Description
Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style
- 5: Excellent
Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.
RESOURCES
Tips for Identification of High-Risk Patients
Read “Tips for Identification of High-Risk Patients,” located on the California Quality Collaborative website.
http://www.calquality.org/storage/documents/Meteor/1.1.1TipSheetIdentificationHighRiskPatients.pdf
National Patient Safety Goals
Explore the National Patient Safety Goals page of The Joint Commission website.
http://www.jointcommission.org/standards_information/npsgs.aspx
Staff Well-Being in High-Risk Operating Room Environment: Definition, Facilitators, Stressors, Leadership, and Team-Working – A Case-Study From a Large Teaching Hospital
Read “Staff Well-Being in High-Risk Operating Room Environment: Definition, Facilitators, Stressors, Leadership, and Team-Working – A
… Read More
Enterprise Risk Management: A Key Success Factor Under Value-Based Care
Read “Enterprise Risk Management: A Key Success Factor Under Value-Based Care,” by Troutman, from Healthcare Financial Manage
… Read More
Legal and Ethical Essentials of Health Care Administration
Read Chapters 7, 9, 14, and 16 in Legal and Ethical Essentials of Health Care Administration.
View Resource
Population Health Management Risk Stratification
Read “Population Health Management Risk Stratification,” located on the National Association of Community Health Centers website.
… Read More
https://www.nachc.org/wp-content/uploads/2019/03/Risk-Stratification-Action-Guide-Mar-2019.pdf
Controlling Legal Risk for Effective Hospital Management
Read “Controlling Legal Risk for Effective Hospital Management,” by Park, Cho, Park, Kim, Park, and Park, from World Journal
… Read More
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4853771/
ERM: Evolving From Risk Assessment to Strategic Risk Management
Read “ERM: Evolving From Risk Assessment to Strategic Risk Management,” by Puchley and Toppi, from Healthcare Financial Manag
… Read More
Addressing the Needs of Your Rising-Risk Patients: Executive Summary
Read “Addressing the Needs of Your Rising-Risk Patients: Executive Summary” (2017), located on the Advisory Board website.
Also Read: HLT 308V Week 3 Benchmark Risk Management Program Analysis Part Two