Capella NURS-FPX4010 Assessment 2 Paper

Interview and Interdisciplinary Issue Identification Example


Leaders in healthcare settings play integral roles in the success of healthcare organizations. They manage human and material resources and ensure organizations comply with the set rules and regulations, thus, understanding healthcare organizations better. Interviews with healthcare leaders can produce reliable information on current and past problems, which aids in improvement projects. This essay analyzes the results of an interview with a healthcare leader, identifies a healthcare issue, and highlights interventions necessary to solve the problem. In addition, it analyzes an important change theory and effective leadership strategies useful in the success of the chosen intervention.

NURS-FPX4010 Assessment 2 Paper

Interview Summary

I interviewed Dr. Smith, the nursing services manager at the Waterfront Nursing Home. Due to the limited time, I had with him due to his busy schedule, I ensured that I organized my interview questions well, outlined my goals and objectives, and ensured my questions were straightforward and organized chronologically. During the interview, I paid attention to verbal and non-verbal cues and sought clarity where I did not understand. I also maintained eye contact during the interview. At the end of the interview, I thanked him for his time and provided feedback on my interview, and he confirmed that the information I had gathered was true.

Dr. Smith identified his roles as managing daily patient flow, employing and managing staff, handling nursing staff discipline issues, and overseeing improvement projects. He mentioned several current issues affecting the nursing profession and the organization. He explained that elderly patients form the bulk of patients are elderly. Dr. Smith highlighted several issues that were of great concern to these patients. During the interview, patient falls among the elderly, medication errors, staff shortage, and a high nurse turnover rate were his main problems.

Issue Identification

Patient falls among elderly patients require interventions from a multidisciplinary approach. Patient falls are often sudden, unpredictable and cause high healthcare costs. They are caused by neurological, musculoskeletal, and environmental factors such as slippery floors (Greene et al., 2019). Patient falls are unpredictable, and patient monitoring is mainly a nursing role.

However, other healthcare providers, such as doctors and pharmacists, are integral in determining the risk of falls (such as certain medical conditions and current medications). In addition, doctors are pharmacists integral in prescribing patients medications and other care interventions, and thus, their involvement in patient care is integral. Identifying and preventing falls among elderly patients thus requires a multidisciplinary support team for its success.

Change theories That Could Lead to an Interdisciplinary Solution

Kurt Lewin developed the three-stage change theory is the most formidable theory in this situation. It entails three major concepts that are driving forces, restraining forces, and equilibrium. The three-stage theory entails three stages; unfreezing, moving, and refreezing. The first stage entails determining the need for change, communicating it, determining restraining factors, and mitigating them (Hussain et al., 2018).

The second stage entails facilitating change by supporting staff and availing necessary resources. The last stage, refreezing, entails enhancing acceptance of the change and incorporation into the organizational policies. The change theory provides a framework for healthcare professionals to track change by determining areas that require change, convincing influencing participation by other healthcare providers; hence it is the most reliable theory (Hussain et al., 2018). The resource used is current, presents accurate information, and is relevant to the study.

Leadership Strategies That Could Lead to Interdisciplinary Solution

Leadership strategies significantly employed determine the success of an interdisciplinary team. Employee support and clear vision are effective strategies to employ alongside the three-stage theory in this case. The best leadership strategy is the democratic leadership strategy (John, 2020). In this strategy, healthcare team members are given equal rights and chances in decision-making.

Democratic leadership creates a sense of importance and belonging to the team, which improves collaboration. The members are also encouraged to air their concerns freely, and hence no intervention is overlooked. The information cited is reliable and credible because it was published less than five years ago and in a reputable journal.

Collaboration Approaches for Interdisciplinary Teams

Effective healthcare teams entail trust, collaboration, and respect. Interprofessional teams entail different professionals such as nurses, doctors, and pharmacists with different training and scope, and hence effective strategies are a prerequisite for their collaboration. The first strategy is clearly defining each team member’s roles to ensure no overlap of duties.

The second strategy is clear guidelines for delegating duties to each member’s scope of practice (Buljac-Samardzic et al., 2021).  It ensures excellent performance if delegated roles. Effective conflict resolution methods are integral to any healthcare team (Brown et al., 2018). Conflicts always arise in relationships and interactions, especially between multidisciplinary teams. Thus, having effective and well-laid strategies for conflict resolution is integral.

The other strategy is staff training on effective collaboration. Training also provides a platform for introducing the healthcare team’s essential roles, goals, and objectives.  In addressing the issue of falls, staff training is integral (Buljac-Samardzic et al., 2021). The articles are published by reputable journals, provide relevant information, and are produced within acceptable time limits.


As seen above, healthcare organizations are dynamic fields that require constant evaluation and implementation of evidence-based practices. As seen above, interviews with healthcare leaders provide vital information in enhancing change. Wearable technology is an effective evidence-based intervention to prevent patient falls. Kurt Lewin’s three-stage theory is also an effective model for change management in the dynamic healthcare sector. Leaders must also employ effective strategies such as employee training to enhance the success of a change intervention.

Capella NURS-FPX4010 Assessment 2 Paper References

  • Brown, D. K., Fosnight, S., Whitford, M., Hazelett, S., Mcquown, C., Drost, J. C., Kropp D. J., Hovland, C. A., Niederriter J. E., Patton, R., Morgan, A., Fleming, E., Steinerm, R. P., Scott E. D., & Ortiz-Figueroa, F. (2018). Interprofessional education model for geriatric falls risk assessment and prevention. BMJ Open Quality, 7(4), e000417. doi: 10.1136/bmjoq-2018-000417
  • Buljac-Samardzic, M., Doekhie, K. D., & van Wijngaarden, J. D. (2020). Interventions to improve team effectiveness within health care: a systematic review of the past decade. Human Resources For Health, 18(1), 1-42.
  • Greene, B. R., McManus, K., Redmond, S. J., Caulfield, B., & Quinn, C. C. (2019). Digital assessment of falls risk, frailty, and mobility impairment using wearable sensors. NPJ Digital Medicine, 2(1), 1-7.
  • Hussain, S. T., Lei, S., Akram, T., Haider, M. J., Hussain, S. H., & Ali, M. (2018). Kurt Lewin’s change model: A critical review of the role of leadership and employee involvement in organizational change. Journal of Innovation & Knowledge, 3(3), 123-127.
  • John, K. (2020). Adlerian theory and practice wisdom promote democratic leadership and organizational health. The Journal of Individual Psychology, 76(1), 84–98.

NURS-FPX4010 Assessment 2 Paper

For this assessment, you will create a 2-4 page report on an interview you have conducted with a health care professional. You will identify an issue from the interview that could be improved with an interdisciplinary approach, and review best practices and evidence to address the issue.

NURS-FPX4010 Assessment 2 Paper Instructions

For this assessment, you will report on the information that you collected in your interview, analyzing the interview data and identifying a past or current issue that would benefit from an interdisciplinary approach. This could be an issue that has not been addressed by an interdisciplinary approach or one that could benefit from improvements related to the interdisciplinary approach currently being used. You will discuss the interview strategy that you used to collect information. Your interview strategy should be supported by citations from the literature.

Additionally, you will start laying the foundation for your Interdisciplinary Plan Proposal (Assessment 3) by researching potential change theories, leadership strategies, and collaboration approaches that could be relevant to issue you have identified. Please be certain to review the scoring guide to confirm specific required elements of this assessment. Note that there are differences between basic, proficient and distinguished scores.

When submitting your plan, use the Interview and Issue Identification Template [DOCX], which will help you to stay organized and concise. As you complete the template, make sure you use APA format for in-text citations for the evidence and best practices that are informing your plan, as well as for the reference list at the end.

Additionally, be sure to address the following, which corresponds to the grading criteria in the scoring guide. Please study the scoring guide carefully so you understand what is needed for a distinguished score.

  • Summarize an interview focused on past or current issues at a health care organization.
  • Identify an issue from an interview for which an evidence-based interdisciplinary approach would be appropriate.
  • Describe potential change theories and leadership strategies that could inform an interdisciplinary solution to an organizational issue.
  • Describe collaboration approaches from the literature that could facilitate establishing or improving an interdisciplinary team to address an organizational issue.
  • Communicate with writing that is clear, logically organized, and professional, with correct grammar and spelling, and using current APA style.

Also Read: Capella NURS-FPX4010 Assessment 1