HLT 308V Week 4 Organizational Risk Management Interview

Assessment Description

The purpose of this assignment is to gain real-world insight into how risk management programs operate within health care organizations.

Select a local health care organization where you can conduct an interview with an employee who is involved in risk management processes. This organization can be your current employer or a different health care facility in your community. Acute care, urgent care, large multi‐provider private medical clinics, assisted living facilities, and community/public health clinical facilities are all ideal options to complete the requirements of this assignment. Select an individual who can provide sufficient information regarding how their organization manages risk within its facility to answer the questions below.

In your interview, address the following:

Risk management strategies used in the organization’s risk control program, along with specific examples.
How the facility’s educational risk management program addresses key professional, legal, and ethical issues, such as prevention of negligence, malpractice litigation, and vicarious liability.
Policies the facility has implemented that address how to manage emergency triage in high‐risk areas of health care service delivery (e.g., narcotics inventories, declared pregnancy policies, blood-borne disease sector, etc.).
Challenges the organization faces in managing and controlling high-risk health care (e.g., infectious diseases, nuclear medicine, abortion, class 4 narcotics/opioids, etc.).
Strategies the facility utilizes to monitor, evaluate, and maintain compliance within its risk management program.

After conducting the interview, compose a 750‐1,000 word summary analysis of the interview that includes the questions above, in conjunction with the interviewee’s responses. In addition, include the following elements in your response:

An assessment of the organization’s risk management program, including how it attends to high-risk health care and legal concerns.
Action steps you would take to improve one area of the organization’s risk management program, along with your rationale for doing so.

Cite appropriate references as needed to support your statements and rationale.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.

Organizational Risk Management Interview – Rubric

Rubric Criteria

Risk Management Strategies Used in the Risk Control Program

Criteria Description

Risk Management Strategies Used in the Risk Control Program

5: Excellent

Risk management strategies used in the risk control program are comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.

How the Risk Management Program Addresses Key Professional, Legal, and Ethical Issues

Criteria Description

How the Risk Management Program Addresses Key Professional, Legal, and Ethical Issues

5: Excellent

A description of how the risk management program addresses key professional, legal, and ethical issues is comprehensive, supported by detailed, relevant examples. Level of detail is appropriate.

Facility Policies for Managing Emergency Triage in High-Risk Areas of Health Care Service Delivery

Criteria Description

Facility Policies for Managing Emergency Triage in High-Risk Areas of Health Care Service Delivery

5: Excellent

An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is present and comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.

Challenges the Organization Faces in Managing and Controlling High-Risk Health Care

Criteria Description

Challenges the Organization Faces in Managing and Controlling High-Risk Health Care

5: Excellent

A comprehensive description of the challenges the organization faces in managing and controlling high-risk health care is provided. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.

Strategies the Facility Utilizes to Monitor and Maintain Its Risk Management Program

Criteria Description

Strategies the Facility Utilizes to Monitor and Maintain Its Risk Management Program

5: Excellent

A description of the strategies the facility utilizes to monitor and maintain its risk management program is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.

Assessment of the Risk Management Program Inclusive of Health and Legal Concerns

Criteria Description

Assessment of the Risk Management Program Inclusive of Health and Legal Concerns

5: Excellent

An assessment of the risk management program inclusive of high-risk health care and legal concerns is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.

Proposed Action Steps to Improve the Risk Management Program Inclusive of Rationale

Criteria Description

Proposed Action Steps to Improve the Risk Management Program Inclusive of Rationale

5: Excellent

An inventory of the proposed action steps to improve the risk management program inclusive of rationale is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.

Thesis Development and Purpose

Criteria Description

Thesis Development and Purpose

5: Excellent

Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.

Argument Logic and Construction

Criteria Description

Argument Logic and Construction

5: Excellent

Clear and convincing argument presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.

Mechanics of Writing (includes spelling, punctuation, grammar, language use)

Criteria Description

Mechanics of Writing (includes spelling, punctuation, grammar, language use)

5: Excellent

7.5 points

Writer is clearly in command of standard, written, academic English.

Paper Format (use of appropriate style for the major and assignment)

7.5 points

Criteria Description

Paper Format (use of appropriate style for the major and assignment)

5: Excellent

All format elements are correct.

Documentation of Sources

Criteria Description

Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style

5: Excellent

Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.

RESOURCES

Tips for Identification of High-Risk Patients

Read “Tips for Identification of High-Risk Patients,” located on the California Quality Collaborative website.

http://www.calquality.org/storage/documents/Meteor/1.1.1TipSheetIdentificationHighRiskPatients.pdf

National Patient Safety Goals

Explore the National Patient Safety Goals page of The Joint Commission website.

http://www.jointcommission.org/standards_information/npsgs.aspx

Staff Well-Being in High-Risk Operating Room Environment: Definition, Facilitators, Stressors, Leadership, and Team-Working – A Case-Study From a Large Teaching Hospital

Read “Staff Well-Being in High-Risk Operating Room Environment: Definition, Facilitators, Stressors, Leadership, and Team-Working – A

Enterprise Risk Management: A Key Success Factor Under Value-Based Care

Read “Enterprise Risk Management: A Key Success Factor Under Value-Based Care,” by Troutman, from Healthcare Financial Manage

Legal and Ethical Essentials of Health Care Administration

Read Chapters 7, 9, 14, and 16 in Legal and Ethical Essentials of Health Care Administration.

View Resource

Population Health Management Risk Stratification

Read “Population Health Management Risk Stratification,” located on the National Association of Community Health Centers website.

Controlling Legal Risk for Effective Hospital Management

Read “Controlling Legal Risk for Effective Hospital Management,” by Park, Cho, Park, Kim, Park, and Park, from World Journal

HLT 308V Week 4 Organizational Risk Management Interview

ERM: Evolving From Risk Assessment to Strategic Risk Management

Read “ERM: Evolving From Risk Assessment to Strategic Risk Management,” by Puchley and Toppi, from Healthcare Financial Manag

Addressing the Needs of Your Rising-Risk Patients: Executive Summary

Read “Addressing the Needs of Your Rising-Risk Patients: Executive Summary” (2017), located on the Advisory Board website.

https://www.advisory.com/en/topics/high-risk-patient-management/2018/02/addressing-the-needs-of-your-rising-risk-patients

Also Read: HLT 308V Week 3 Benchmark Risk Management Program Analysis Part Two

HLT 308V Week 4 Organizational Risk Management Interview